What if I don't have any log files to send to Support? :OTPClientRepository: Chose avatar name: Ĭhoose log files that contain a Toon name from the account you are writing about. To figure out which log files belong to which accounts, open the log files and partway down you will see the following: :OTPClientRepository: = If you have more than one account you'll need to check the log files to see which ones belong to which account. If you don't have multiple Toontown Rewritten accounts, you don't need to worry about this. If you need to prove you are the account owner, in the case of an issue with your e-mail, ToonGuard, or Two-Factor Authentication, you'll need to make sure that you're sending a log file that corresponds to the correct account. All log files are timestamped: ttr-YYMMDD_00000000. If you're reporting a bug, you'll need to send a log file from the time you were playing that you experienced the bug. If you have to send Support a log file, it's important you're sending them the log file they need to see. How do I know which log file to send to Support? ~/Library/Application Support/Toontown Rewritten/logs Log files are usually found in the following folder: Log files are usually found in one of these folders:Ĭ:\Program Files (x86)\Toontown Rewritten\logs Your log files can be found in one of the following locations, depending on your operating system: The date on the log files follows the format: ttr-YYMMDD_00000000.
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